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Editor & Publisher General Subscriber FAQs
Q: Can I renew or manage my account online?
A: Yes, just login to your account and you can renew. If you need any help with your
online account, please contact subscription services at circulation@editorandpublisher.com or call 1-888-732-7323.
Q: How do I activate my online account?
A: If you have issues activating your account, please contact customer service. Have
your email address handy.
Q: Can I cancel my subscription online?
A: We do not currently have this ability. Please call customer service and we’re happy to
help you.
Q: Why do the renewal notices say “your subscription will expire now,” when it has months left
on it?
A: We send notices out in advance, to ensure your continuous delivery when you renew.
Q: In the Terms and Conditions, it states NO REFUNDS. Can I cancel and get a full refund?
A: If you have received issues you will not be able to receive a full refund, instead you
will get a refund based on the length of your remaining subscription
Q: Where is my first issue?
A: Please note it may take up to 4-6 weeks for you to receive your first issue, based on the
magazine’s cycle.
Q: Where is my refund?
A: Please note it may take up to 30 days for you to receive a refund.
Q: My group wants to subscribe (5+ people). How do I do this?
A: please contact Amelia Salazar for all group inquiries at 1-888-732-7323 or
amelia@editorandpublisher.com. Please note group pricing is only applicable where there are at least
5 people subscribing from your organization.
Q: Who do I contact with editorial questions?
A: Have editorial questions? Please contact the following people for assistance:
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